Extention and migration project

An “Extension and Migration Project” involves expanding existing Project functionalities (extension) and transferring legacy project to a new latest generation system (migration) having backward & Forward compatibility. This often entails planning, preparation, execution, and testing to ensure a smooth transition.

• Extension:

Adding up new coverage area keeping all the features, capabilities, or functionalities to an existing system, application, or database.

• Migration:

Comparatively old or backdated system need to upgrade to a latest available by replacing minimal hardware & software components where mostly keeping existing operational & healthy equipment as is basis.

• Software Application Migration:

Moving application & programming software from old version to a latest as per OEM in line to one platform to another (e.g., from Windows to Linux or changes in edition of Operating) etc..

• Database Migration:

Transferring data from one database to the latest compatibility of Control panel Firmware and Graphics Software depending upon available platform of operating software in PC.

• Hardware Migration:

OEM upgrade hardware of Control Panel components like Mother Board, Loop Card, Power Supply including new generation Field devices like Detector I/) Module etc. where basic system topology and architecture will remain same. System get upgrade to the latest with the changes of least hardware

• Planning:

Thoroughly assess the current system, identify the goals of the extension and migration, and plan the process, including timelines, resources, and potential risks.

Advantages

• Less Downtime: Instead of complete setup of a new system same existing System can use where basic system architecture remains as it is. Only a few hardware and software modification need to change. Entire work can be executed successfully within a very short time in phase wise manner without hampering day-to-day work of the plant or building keeping safety intact.

• Less cost involvement: Instead of declaring system defunct or replacing the system entirely only few vital equipment changes happening that saves huge cost of procurement of device. Programming and reconfiguration take less time that save cost in comparison changing complete system.
• Easy Maintenance: Existing team confident to maintain upgraded / migrated system as they are well-known to the system.
• System life enhancement: Post Migration System life get enhanced for another couple of years that ensure plant safety with the latest upgraded system as per OEM sufficing International Fire safety Guidelines.

• Glyptic Achievement:

 As of now Glyptic has grew with tremendous knowledge exposure on Numerous Extension and Migration of Fire Alarm & Detection System by executing prestigious projects at NTPC, OPGC, WBPDCL, BCPL, Upahar Residential Complex, Fort Knox Commercial Building across India. Glyptic has highly experienced project management team can easily calculate the risk of an Extension & Migration of Fire Alarm & Detection System and propose best Techno-Commercial offering in favour of customer getting highest benefits out of it. GLYPTIC is the Brand in India having capacity to execute Migration & Extension of FDA System irrespective of Make & Models smoothly and successfully with customer’s budget and timeline.

Example for Migration of Fire Alarm System:

• SIEMENS MXL-IQ to SIEMENS Cerberus Modular

• EDWARDS EST3 to EDWARDS EST4

• HONEYWLL XLS1000 to EDWARDS EST4

On-Call Service Support

• Definition:

On-call service support is a system where designated personnel are available to respond to work-related emergencies or queries outside of regular business hours.

• Purpose:

It ensures that businesses can provide continuous support or services, even after closing time, during weekends, or on holidays.

• Common Applications:

This is common in industries where 24/7 availability is crucial, such as IT, customer service, and emergency services.

• On-Call Rotation:

Team members often take turns staffing an on-call rotation, either providing coverage around the clock or only outside of normal business hours.

• Key Responsibilities:

On-call personnel are responsible for responding to incidents, troubleshooting problems, and escalating issues when necessary.

• Benefits:

On-call support can help businesses:

• Improve customer satisfaction:By addressing issues quickly and efficiently.
• Reduce downtime:By quickly resolving critical incidents.
• Increase productivity:By freeing up regular staff to focus on other tasks.
• Enhance business continuity:By ensuring that critical services are always available.

• Examples:
  • IT Support:On-call IT engineers are available to address server outages, network problems, and other critical issues.
  • Customer Service:On-call customer service representatives can handle after-hours inquiries and resolve customer issues.
  • Emergency Services:Doctors, paramedics, and other emergency responders are on-call to provide immediate assistance in critical situations.

On-Call Service

Glyptic provide service to the customer who aren’t even binds of an Service agreement. Hence GLYPTIC has an option to get proper service under ON-CALL service facility which is nothing but Man-day service where GLYPTIC deploy competent trained and OEM Certified Engineer & Technician to troubleshoot route cause of system flaws and restore system with expert service and software programming implementation.

• Purpose:

On-call support ensures businesses can provide continuous support or services, even after closing time, during weekends, or on holidays.

• Who is on-call?

Specific individuals or teams are designated to be on-call, taking turns to provide coverage as per requirement. Trained and OEM Certified engineer engaged until the solution comes out and resolved.

Why is it important?

In many industries, particularly Large Industrial Plants and Commercial buildings has in-house Fire Safety team maintain the system installed. Sometime the issues in the system encountered serious trouble where expert trained and competent technical support required to bring the system into it normal operation.

• Tools and Technologies:

On-call support often relies on automated monitoring and alerting solutions to empower on-call engineers to respond immediately to any interruptions to service availability.

• Benefits
  • Prompt attention to critical incidents:On-call support allows for immediate resolution of urgent issues, minimizing downtime and ensuring business continuity.
  • Cost-effective service:By providing on-demand support, on-call services can be a cost-effective way to ensure 24/7 availability without the need for full-time staffing.
  • Improved productivity:By addressing issues quickly, on-call support can help to improve productivity and reduce the impact of disruptions.